Privacy Policy

1. Introduction

Sathu Tours ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your data when you use our website (www.sathutours.com) and services. By accessing our website or services, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information We may collect the following personal information:

• Name

• Contact details (email address, phone number, address)

• Payment information

• Passport details (for travel bookings)

• Special requests, preferences, or dietary requirements

2.2 Non-Personal Information We may also collect non-personal data, such as:

• Browser type and version

• IP address

• Cookies and usage data

3. How We Use Your Information

We use your information for the following purposes:

• To process bookings and provide travel-related services

• To communicate with you regarding your bookings

• To improve our website and services

• To comply with legal obligations

• For marketing purposes, where consent has been provided

4. Sharing and Disclosure of Information

We do not sell your personal information. However, we may share your data with the following parties:

• Service providers, such as airlines, hotels, and local operators, to fulfill your bookings

• Payment processing companies to facilitate transactions

• Legal or regulatory authorities, if required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. While we strive to ensure the security of your data, no system can be completely secure, and we cannot guarantee absolute security.

6. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Non-personal information may be retained for analytical purposes.

7. Your Rights

As a user, you have the following rights:

• The right to access your personal data

• The right to correct or update inaccurate information

• The right to request deletion of your data, subject to legal obligations

• The right to withdraw consent for marketing communications

To exercise these rights, contact us at [info@sathutours.com].

8. Cookies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. Disabling cookies may impact the functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

10. Governing Law

This Privacy Policy is governed by the laws of the Democratic Socialist Republic of Sri Lanka. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts in Sri Lanka.

11. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically.

12. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: sathutours@gmail.com

• Phone: +94 75 256 4693

• Address: 237/2, Polwathumodara, Mirissa, postcode: 81740

SATHU TOURS Private Limited

Company Number: PV00306953

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.